Business Etiquette – what to do and when to do it!

Guest Speaker Patsy Rowe

Everyday of our business lives we’re being judged in three ways:

• how we look,
• how we speak and above all
• how we behave.

To get to the top in the business world means gaining an extra edge over the competition. If we’re polished and self-assured, people are impressed and judge us favourably, and often it’s their first judgement that sticks.

Patsy Rowe will provide the strategies to achieve success by demonstrating what to do, when to do it and most importantly, how to do it. Knowledge of Business Etiquette will give you the tools you need to be the best and gain the competitive edge over the competition.

At this presentation you will learn:

• the ‘make-or-break’ handshakes & how to make smooth & effective introductions
• business card etiquette and valuable follow-up techniques
• the art of small talk and how to mix-&-mingle
• wining and dining tips - whether as a host or a guest

This presentation is the perfect opportunity to learn not only how to nurture existing business relationships, but also how to increase them.